[Resolved]  Xolo — about theft mobile

Address:Mumbai City, Maharashtra

Respected sir/ madam, I am Navnath Khandagale requested you that my mobile has been thief from BEST BUS in mumbai my mobile emi is [protected] & [protected] model is xolo Q1000 OPUS That I wish to get me my mobile from any way can you find throught ime no. that which person can be use my email address is [protected]@gmail .com thank you Regard Navnath Khandagale Contact no.22695486, 22641337, [protected]
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Complaint marked as Resolved 
Verified Support
Dec 20, 2014
Xolo Customer Care's response
Dear Mr. Khandagale, Greetings of the Day! Thank you for writing to XOLO. Firstly, we are sorry to know that your handset has been lost. With reference to your query, kindly get in touch with the service provider (Airtel, Idea, Vodafone etc.) and they will assist you regarding your concern. With reference to your issue, we regret to inform you that we are unable to help in this issue as we are only the manufacturer of the product and we have no rights to trace or deactivate the mobile from our end, for the same you have to contact your service provider, they could help you in this regards. We hope this information will be useful to you. Lastly, we apologize for our inability to serve you directly. We appreciate your support and patience and assure you of our best services always. Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
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