[Resolved] Xolo — after 1 and half month not received my mobile

manishragarwal

Address:

Jodhpur, Rajasthan

dear sir i submit my xolo q700 for repairing at jodhpur xolo care opp. himmat jai moter, sethia bhawan jalori gate jodhpur (raj) on date 07/07/2014 for auto touch work job sheet no. 9053/[protected]. but after one and half month almost 20 time go there still i have not received my phone back. and before 10 days i got a massage that your phone is ready but there is no reply please solve my problem. thanks and regards ramesh kumar [protected] [protected]@live.in

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Complaint marked as Resolved

Verified Support

Sep 19, 2014

Xolo Customer Care's response Dear Mr.Agarwal, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 26/08/2014 regarding XOLO Smartphone Q700. As per our telephonic conversation with you regarding your complaint, it has been confirmed by you that you already collected your handset from the service centre and its working fine. Hence, request you to kindly observe your handset and if you will face any issue then feel free to contact us. Warm Regard’s Bharti Singh Rawat Xolo Care