[Resolved]  Xolo — Auto off problem

Above mentioned set was purchased online through amazon.in vide invoice no. KA-BLR[protected] dated 6/7/2014.

Set works properly for 4-5 months & thereafter started to gave the problem of auto off.

Lastly, In Dec.2014, set was handed over to xolo authorised service centre M/s. The Key Pad -Guwahati for resolving the problems.

In Jan.15, after one month service centre handed over set to me saying problem has been resolved & when I asked them to give me test check after inserting my Sim & Memory card in mobile, I found that set was giving the same problem.

Then your serivce centre informed me that set will be replaced by the co. and it will take 5-10 days fro replacement.For the last one month I am in touch with service centre, but till date neither they have provided me new set nor they have repaired my old set.

I am facing lot of harassment due to your service center attitude.I am staying 600 kms. away from Guwahati & it is not possible for me to visit service centre daily for fallow-up.

Now, service centre people are saying that they will see the problem.This is the horrible situation & even after two months XOLO co. is not resolving my problem & today at 2.30PM when I contacted your customer care person he misbehaved with me.

I have e-mailed about this to xolo co.

I request the forum to take-up the matter with co .

Hopping a prompt action from your end.


BALBIR SINGH DAB