[Resolved] Xolo — Automatic switch off &&camera problem

mohodhoom

Address:	Thoothukudi, Tamil Nadu, 628204
Website:	xolo mobiles

My name muthu my xolo q3000 mob was automatically switchoff when reach above 80 percent changed.. My mob don't proper work for above 80 to 100 percent.. Then my camera shows "can't connected camera"
Then below 15 percent of charge suddenly decrease 4percent then suddenly switch off.. So i didn't use my phone below 15 to above 80.. So worry about that problem so how to fix this issue.. Kindly help your suggestion.. Thank u

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Oct 29, 2016

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

Xolo Customer Care's response Dear Muthu,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your device.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For your convenience, our support staff is available 10:00 AM to 7:00 PM, 7 days a week. Please call us at[protected] for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in

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Comments

mkjhsr

from Mumbai, Maharashtra

Xolo era 4G Automatic switch off but purchase my 3rd day old

Reg
Manish Jain
Hisar-125001
Ph.[protected]

mkjhsr's reply, Sep 24, 2016

Xolo era 4G Automatic switch off but purchase my 3rd day old

Xolo Customer Care's response, Sep 29, 2016

Verified Support

Dear Mr. Jain,
Greetings for the Day!
As discussed, currently you are not using XOLO phone.
For your convenience, our support staff is available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in