[Resolved] Xolo — Automatic switch off &&camera problem
M
mohodhoom
Address:
Thoothukudi, Tamil Nadu, 628204
Website:
xolo mobiles
My name muthu my xolo q3000 mob was automatically switchoff when reach above 80 percent changed.. My mob don't proper work for above 80 to 100 percent.. Then my camera shows "can't connected camera"
Then below 15 percent of charge suddenly decrease 4percent then suddenly switch off.. So i didn't use my phone below 15 to above 80.. So worry about that problem so how to fix this issue.. Kindly help your suggestion.. Thank u
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 29, 2016
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2016
Xolo Customer Care's response Dear Muthu,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your device.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For your convenience, our support staff is available 10:00 AM to 7:00 PM, 7 days a week. Please call us at[protected] for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in
Dear Mr. Jain,
Greetings for the Day!
As discussed, currently you are not using XOLO phone.
For your convenience, our support staff is available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care [email protected]
www.xolo.in
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Reg
Manish Jain
Hisar-125001
Ph.[protected]
Greetings for the Day!
As discussed, currently you are not using XOLO phone.
For your convenience, our support staff is available 10:00 AM to 7:00 PM, 7 days a week. Please call us at 1860-200-7500 for immediate support.
Regards,
Satyaveer Yadav
XOLO Care
[email protected]
www.xolo.in