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Xolo Complaints & Reviews

4.6
Last updated Jan 27, 2023
Complaints 1399
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Xolo reviews & complaints page 42

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P
pavan bm
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELAYED SERVICES SINCE OVER A MONTH

Address:Tumkur, Karnataka

hi, I bought brand new xolo q1100 on 11 apr 2014 with imie [protected]. My mobile problem description is keys not working and touch pad broken. its been over a month since 03 nov 2014 i have given for repair. i contacted service centre several times and customer care twice for only false assurances that mobile will be repaired in just two days. it has been very problematic for me without a smart phone since then . Kindly rectify ASAP....
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vitrag patel
from Sinor, Gujarat
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Mobile Replacement

Address:Vadodara, Gujarat

Mera mobile hai Xolo q2000 Uska IMEI-[protected] maine 5 Bar Mobile Care main diya hai... lekin har bar Ek hi problem aata hai... ek bar Touch ka problem or is bar Display ka problem aaya hai, maine[protected] ko mobile care main diya tha lekin har roj care main Alag-alag Date bata rahe hai... koi kehta hai 20 din, dusra kaheta hai 15 din, or 4 din, 7 din. maine[protected] ko mobile liya tha or bad main Front camera main problem...
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genetix4279
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

handset not repaired in about two month

Address:Patna, Bihar

i submitted my mobile set Q700i for repairing at technocare service centre New Delhi on 18/10/2014. But till date I could not get my mobile. Every time they are seeking time for 3-4 days. Is it the way of providing service. Now a days of technology the service should be completed within 24-48 hr but this service centre has not done the job in about 2 months time. The IMEI of mobile is [protected]. Hence it is requested to replace...
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ashu@@7
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding updates and xolo care

Address:Jaipur, Rajasthan

when i was took my phone at that time i have xolo care but unfortunately i close that application and right now i am unable to find that.. I am trying to update my xolo q700s but i was unable to upgrade it and now i got a error msg that is com.android.phone is stop working please do the needful if required you may call me on [protected] b/w 12pm - 2pm anyday....
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sonu klaynia
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not good in Service

Address:New Delhi, Delhi

Xolo Customer Care not responding well. No Manner for talk to customer. I have an Xolo Q800. Primary Camera was not working . When i went in CC of Xolo they told me that you will got your mobile after 2 month.and they are not providing me a phone for the same. Till the date I am using to this phone without camera. Service Support is very bad. i don't have any words for your service center. Xolo can be fail in Indian market with this kind...
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bhyra g
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display not working

Address:Bangalore, Karnataka

Hi Team, I'm Xolo Q700s user the phone display is not working properly & the service centre team not responding properly. Could you please get back to me ASAP before i take a serious action on this matter. Thanks & Regards, Bhyra G Ph No. +91 [protected] Email: [protected]@gmail.com...
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sumeet gharat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xolo Q700I handset still not received

Address:Thane, Maharashtra

I have submitted xolo Q700I handset on 22.09.2014 in service centre but till date i haven't received my handset it has passed 75 days from the day i have submitted my handset. i got SMS handset will be delivered on 16.10.2014 but i waiting for handset to be delivered. Regards, Sumeet Gharat [protected] [protected]@gmail.com...
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Raghava Ravuri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provided a used mobile when i gave my mobile for service

Address:Bangalore, Karnataka

Hi, I have purchased a XOLO Q3000 (IMEI: [protected]) mobile on 21.07.2014 and from the beginning, I'm facing problem with the battery (Warning message: Your battery temperature anomalies, please remove the battery). Due to my busy schedule, I'm not able to go to the service centre till 25.07.2014. When I went there on 26.07.2014, they did the software update and gave my mobile back to me in 20 minutes. And again on 08.08.2014,...
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Krissh Jangid
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

destroyed handset

i bought a new xolo 8x1000 but after 25 days there is some issue like bubble on screen and sim1 not working i got it to service center and they call me that in your handset is a major issue and we will sent it to to delhi service center after 16 days they call me that your hanset is comes to our service center and recieve your handset but when i insert sim same problem again sim 1 not working and also that day they says that we will send...
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Anubhav Sundaria
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Camera quality

Address:Sundargarh, Odisha

I bought XOLO Q2000L on 11/08/2014.My phone started creating problem.Used to show pop ups " unfortunately android stopped or whatsapp stopped" etc and sometimes a caller used to call but i was unable to see the name of that caller. I gave it to repair center on 24/10/2014 at Spricon technologies at Rourkela at STM complex near hotspot. After repairing i received my phone on 08/12/2014 ie.today. Your company service is bad taking lot of time...
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avkash sahani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xolo service fraud service an consumer expolitation

In my mobile their were screen break and touch screen problem.which i was submitted to nearest service center to c com telecommunication pvt l .my mobile xolo play 6x 1000 with imei [protected] .i have submitted on 20 october 2014 with job no.[protected] still not get response while after visiting to service center i get fake respond but when i call at consumer care of xolo, i get to know that i have submitted on 25 november 2014 with...
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S
Sachlove53
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xolo Play 8x 1100.... Product and Service related

Address:New Delhi, Delhi

HI Friends, I have very bad experience with Xolo mobile, I have purchased a Xolo Play 8x 1100 phone in Sep. 2014 but there was a dead pixel & white patch on screen, that phone was declared as DOA by Xolo that is ok, Now I have received replacement device and that phone also having the same issue, I have also reported the same thing to Xolo customer care but no one was ready to listen the issue. I used that phone for 2 months but...
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riazsiddiqui
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dust in display & Camera, Heating and low battery backup issue in Xolo Q900

Address:Jaipur, Rajasthan

Dear Sir/Madam, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> As per trailing mail I have sent my Xolo Q900 smartphone for the rectification of my said problems on request of your companyexecutive (Mr Sanjay Joshi) but 10 days has been gone and I have not got anymobile handset till now. As per Mr Sanjay currently they haven’t same model intheir stock and they have offered me another model (Q1010i)...
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K
kenge
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Replacement of Cell Phone.

Address:Nashik, Maharashtra

I am very thankful to you for giving replacement of cell phone. Our old phone was :- Q900 Replacement piece:- Q900s But due to following reason we again request you to give us a replacement of cell phone: 1} This phone requires micro sim cards which not yet launched in our city. 2} This phone require GSM+CDMA and old phone was GSM+GSM. This complain is send by us to Mumbai customer cell office there no response from them. Thanking...
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P
parthshinde
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding failure of switching on a xolo a600

Address:Vadodara, Gujarat

i bought 2nd hand xolo a600 mobile and it was already secured by previous user by xolo secure app now i want to factory reset my a600 as it is struck on switching on but xolo secure app is not allowing me to factory reset the device plz help me...
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R
Raji Rock
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone seems to be old

Address:Ernakulam, Kerala

On 06.09.2014, I purchased a new phone, Model No.:Q1000S Plus and IMEI No.:[protected] for XOLO which has guarantee period. i submitted the mobile in the service centre on 14.10.2014 since the phone was not working(i.e., in dead Condition). They Told me that the mobile has to be sent to New Delhi for servicing. I received the phone after service on 04.12.2014. When i received the mobile i was shocked to find that my new phone looks too...
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S
Sachit Sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service and poor response

Address:Pathankot, Punjab

i have submitted my Xolo Q2500 hand set for repair on dated 15.10.14 with job card no[protected] regarding problem in display after 2 month of purchase at there service centre at pathankot they told me after week that company is not sending parts to them so they have to send the hand set to company for repair. After 1 month i got a SMS from xolo that my hand set is repaired and sent back please collect from service centre. when i go to...
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Naveen SR
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disply and keypad problem

Address:Bangalore, Karnataka

I Purchased xolo Q2100 from shop on 19th oct 14.after 3 weeks use it got problem in disply & keypad not working.then i handed over mobile to sevice center on 17 nov 14 at bangalore.after reparing the mobile it was damaged and not in given conditions.Regarding a service that I had bought of them. I raised my concern with them but the response which I got was not satisfactory at all.pls do needfull....
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C
casac13
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

touch panel not working and hanging issue

Address:New Delhi, Delhi

I used xolo A600 after six month touch panel not working. I complaint and submitted to customer service center at lajpat nagar, delhi and told me that you will get this phone after a month. I am really very surprise that they need so much time to repair any phone and further xolo customer service center does not maintain standard time frame to repair any phone. it's service center is not good and not able to provide service timely....
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roshan+pqr
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile phone

Address:Allahabad, Uttar Pradesh

i had buy my XOLO Q 1000 opus handset in jan-2014 and its touch scree stop working on 5 nov-2014.i complain in service centre and they told me that your handset will go to NOIDA service centre and its touch panel will changed, and also told me that it will take 1 month.after one month they told me that you come and receive your handset.when i go to received it its colour is changed my handset was WHITE its change to BLACK.it was not new handset...
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