Claimed

Xolo Complaints & Reviews

4.6
Last updated Jan 27, 2023
Complaints 1399
Resolved
1271
Unresolved
128
Quick Links
Statistics
Share
Contacts

File a complaint to Xolo

Having problems with Xolo?

File a complaint and get it resolved by Xolo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Xolo
Customer Service Contacts

Xolo Phone Numbers

Toll free
1800 3010 0104
416
265
Phone
+91 12 0463 7333
99
39
Mobile
+91 98 9104 2537
173
68
+91 96 5044 4477
74
36
View all Xolo contacts

Xolo Website

Xolo Head Office Address

A-56, Sector – 64
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Xolo reviews & complaints(1399)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mehta1128826724
Jan 27, 2023
Report
Copy

Refund my Maturity Amount

Address:OLD NO. 21, NEW NO. 2, 1ST STREET VISWANATHAPURAM, RANGARAJAPURAM, KODAMBAKKAM CHENNAI Chennai TN 600024 IN.

I Jawahar Lal Mehta had purchased two teak tree worth Rs.2950/-(Rs.1475/- each) in the year 1994 in the name of my daughter Neha Mehta from Sterling Tree Magnum India Limited as per company 's Application number G107299 and Certificate number D1382. I request to you please my refund amount Rs. 1, 44, 000/-(Maturity Amount) with upto date interest. I shall be very thankful to you please help me.
Thanking you
Jawahar Lal Mehta...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kutty Krishna Krishna
Aug 19, 2021
Aug 19, 2021
This thread was updated on Aug 19, 2021
Report
Copy

Return amount

Address:Kks complex., Village

My ordered return amout...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin9058
Apr 5, 2021
Report
Copy

Battery issue

About 1 month ago I had fixed new battery in my phone xolo Black 1x, but now it have issue of switched off even have upto 50% . please reply me about this issue & resolve as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Noida

I placed an order for a brand new battery for xolo era 2x mobile from authorised service centre (Saini computer centre, kurukshetra, haryana) on 25 june 2020 and the same was delivered to me on 4th july 2020. Within 25 days o[censored]se, battery started malfunctioning and is not working anymore. I contacted xolo service centre and customer care and they denied to replace the battery. I have been in talks with xolo customer care too but to no avail....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Krish Thilip
from Coimbatore, Tamil Nadu
Report
Copy

money debited from my account

I juz did a train ticket from madurai to villupuram using irctc app on but my tckt has not been booked but money has been debited from my account on 13/08/2019 at 11.03 i have choosed mobikwik gateway for transactuon.. Den again using paytm gateway i did my tckt.. So i request u to refund.. Transaction id.-[protected] amount 465
Account details - [protected] indian bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:275101

I submitted our phone xolo service centre mau uttar pradesh on dated 31.01.2019 which wo no[protected]. I have received our mobile on dated 02.02.2019. But my mobile is not working and problems as itis. Till dated my problems is given below.
1. Charging problems
2. Display hanging
3 folder not working properly.
This above problems under warranty till dated. My xolo era i x warranty laps middle march 2019....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Klyston Awungshi
from Tezpur, Assam
Report
Copy

multiple problems with xolo era 1x gunmetal black

There is no end to the technical problems of this phone - xolo era 1x.
1. Contacts failed to load or takes 10 mins. To 1 hour to load after using other apps like whatsapp, facebook, gmail, browser, etc.
2. Hangs/stop very frequently - multiple times every day.
3. Shuts down and restart itself frequently.
4. Vibrates and black out now and then in the midst o[censored]se.
5. Headphone connection doesn't work...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
ckvpm1
from Bengaluru, Karnataka
Oct 19, 2022
This thread was updated on Oct 19, 2022
Report
Copy

eden luis [email protected]

Address:Hyderabad, Andhra Pradesh, 500089
Website:[email protected]

Fraud. Cheater. Don't invest.
He is a forex trader binary options trader. He promises he can give 100% profit on investment in his account. But he is fraud. He is a cheater. After sending get money to his account he don't return our money and claims to deposit more then he will return. But he never returns money back. He is a neigerian. His mail i'd.
[protected]@gmail.com. Neteller skrill.
Eden luis:
@eden90...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil Maid
from Pune, Maharashtra
Report
Copy

some time suddenly close and restart handset.

Address:Parbhani, Maharashtra, 431401

नमस्ते,
मैं xolo black 1x हैंडसेट 2 से 2 १/२ साल से use करता हू।
1)हैंडसेट मुझे बहुत पसंद है ।

2)चार्जिंग सॉकेट और बैटरी का प्रॉब्लम आया था वो दुरुस्त हो गया है ।

3)मगर अब मुझे...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Røck Tím
from Along, Arunachal Pradesh
Report
Copy

contacts loading very slow

Address:Dibrugarh, Assam, 786001

My phone xolo era 1x tooks about 7-10 mins to load the contacts, why?
Whenever i want to call someone i have to wait for a long time to call.
So, please give me a solution to get rid of this problem..
This problem has beenoccuring in my phone from the beginning.
The contacts got totally vanished sometimes while using whatsapp.
Maybe this problem doesn't occur in other xolo era 1x model.
So, please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neeta Parulekar
from Mumbai, Maharashtra
Report
Copy

bad handset. bad people

I had purchased xolo era last year. There was display issue which was then taken to their service centre in thane. Post repair the screen started flickering. There was no such problem earlier. The service centre says that this is common to all mobiles. I complained to the company.
I contacted mr jain yet no action taken on the centre for spoiling my handset.
All are cheaters....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddarth Mannur
from Bengaluru, Karnataka
Report
Copy

I am complaining about xolo era 3x

Address:Bangalore, Karnataka

I am buying a mobile 20th janavary. 2018 till date mobile is dead i will visiting the service center we are asking rs 5000. It's west mobile 1year warranty is there but i am opening the mobile seal so we are not doing the service. Mobile is dead and warranty is west please don't buy.. It's going mother key pad. We are asking lot of money and warranty is not working because i am opening the seal so warranty is cancelled we are telling.. So...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hari Ram Nayak
from Noida, Uttar Pradesh
Report
Copy

problem in sound, network and volte system

Address:New Delhi, Delhi, 110083
Website:xolo.co.in

Dear sir,

Maine yh mobile september, 2017 mein flipcart k through kharida tha. Is phone mein shuru se hi aawaz ki problem rahi h; aawaz ya to cut-cut kar aati h ya bilkul hi sunaai nahin deti (Mujhe bhi & dusari taraf). Isake alaava isame 4g volte system bhi sahi nahi chalta. Jiske kaaran volte sign aane k baad bhi aap se contact karna muskil hota h....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
keyurdabhi
from Bhavnagar, Gujarat
Report
Copy

phone q600s

Address:Bhavnagar, Gujarat, 364002

I have purchased xolo q600s phone in 3.4.15.
In july 15 some serous proble occurs, in xolo care i changed reciver 5 times in a day still complete. Then i demaned new but they no agree than they changed touch pad two times then started worked. That time they gave in future you will never will have problem any due to this.
As on today we found that phone not working, visited xolo care they inform me that pcb is not working which...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chandan burakoti
from Delhi, Delhi
Report
Copy

incoming sms not received every time

Address:New Delhi, Delhi

Sir
I am so upset from my phone xolo era2 due to most of time when go for any work for msg i could not received msg.
If i go for aadhar card link from xolo mobile i will not recivd msg

If i go for other mobile then i will reved msg

So pls send me msg setting in this mobile no any msg center whose i edditing so pls help me.
From last 3 day i am so not happy due to i did atm transtion but...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
R
rakesh_4utoo
from Noida, Uttar Pradesh
Report
Copy

xolo pathetic services

Address:New Delhi, Delhi, 110044
Website:www.xolo.in

I have submitted my XOLO phone on 21st December, XOLO / Lava engr checked the phone for a good time for tried to finding any issue so that they can refuse the phone or charge for it. Unfortunately they didn't find any issue and accepted the same, later on after 3 days they refuse to repair it and asked me to give 2095 INR for changing the part as per them the part is effected by water, now this is their game to earn money for faulty part,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gine.S
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

xolo q1010i - phone blast

Address:Chennai, Tamil Nadu, 600073
Website:www.xolo.in

Hi,

My name is gine s, from chennai.
My mail id is s. [protected]@gmail.com
I was using xolo q1010i for almost 3 years, bought it for 11k and it was working normal and it was in good condition only. The phone is also very good i didn't face any problem with my phone. On sep 2nd, 2017, i charged my phone and removed it from charger, but after one hour, my phone got blast suddenly. Phone was not in use also. Battery...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Website:www.xolo.in

Last year in october, i purchased a xolo chromebook from snapdeal. The invoice number is s07c1d/16-17/12238, order no [protected], sub order [protected]. I was familiar with chromebooks in my previous office as i was fascinated to see colleagues do an entire 9 hour shift without a charger. This only proved chromebooks have a wonderful battery life.
So i went ahead and purchased the chromebook. I had to chase up with the online retailer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
A96
from Beypore, Kerala
Report
Copy

handset updated to android marshmallow

I am using xolo era 4g handset. Updated my phone's software from lollipop to marshmallow. Now the time that appears on the status/ notification bar is not getting updated. I need a help to fix the issue. This is happening form past 3 to 4 days. Really annoying. My date and time settings are automatic, i had also tried changing it to manual still the issue persists. The time get stucked until i change it from settings of from clock app. The...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:600060
Website:Most of the time we are facing low voltage, even the fan is working in very low speed

Sir, i am madhaveill mettm nagar,, madhvaram chennai - 60. There is consistently low voltage in our area, kindly arrange for correct / normal voltage. Most of the time we are facing low voltage, even the fan is working in very low speed that there is now air we could feel. Frequently there are power interruptions in the night hours affecting our sleep, in our family both elderly & small kids are there, please solve this problem as soon as...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy