[Resolved] Xolo — Bad Quality of Sevice And After Submitted phone in Service Centre No Response

V ikas

from Gurgaon, Haryana

Address:

Gurgaon, Haryana

Dear Customer, Thank you for your Email. Please share the complaint no of your handset with us, so that we can help you for the same. For further information, kindly call our toll free helpline[protected]Monday to Saturday 10:00am to 07:00pm) Regards, Xolo-Care www.xolo.in |Contact Us.[protected]Toll free) |SMS No. [protected] | From: Vikas Kumar [mailto:vikas.[protected]@32ndmilestone.com] Sent: 02 July 2014 11:12 To: [protected]@xolo.in Subject: Bad Service Dear All, This is keep to inform you that I was purchased xolo q1000opus. From starting battery back not their in phone then again its charging and hanging problems. Then on 28 June I was submitted to your service centre from their I received a call on 2 July it take 15 to 20 days for repair. Emi no.[protected]. And the of purchased you have to mentioned about your poor services then customer plan according to purchased. I need urgent support or inform me I have to take helf of consumer form if you people are help less.

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2014

Xolo Customer Care's response Dear Mr.Vikas Thank you for giving us a chance to assist you. This is in reference to your complaint dated 07.07.2014 regarding XOLO Smartphone. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in