Xolo — Bad service center at trivandrum (kerala)

Address:

695582

I purchased xolo era 4k phone last month i got some problems

Head phone port is not working properly
Media player hanging (May be software complaint)
Image viewer hanging (May be software complaint)
Mike complaint (Subpcb need to replace)
Phone more heating while charging

I have no disappointment about these issues but i went to their service centre at trivandrum (Kerala)

Name : rj mobiles
Address : no.20/2104, 1st floor, ms plaza building, near market, karamana, trivandrum.
Contact person : mr. Faizal
Phone :[protected], [protected]
Email id : [protected]@gmail.com

I faced bad behavior from them. These stupid employees have no idea about dealing with customers. First of all they have no manners and bad behavior and if any parts (May be head phone or other small things which is not affecting our currently working phone) needed to replace, our working phone need to give them on this replacement (First of all no parts is available there so ordering it and getting it will take 5 to 7 days so we need to buy another phone for this duration). So this is their idea for not providing service to customers