I have xolo black 1x bought 3 months ago, which started giving problems with in a month. The batter drains at a very fast rate. Even I may not be using phone it drains continuously. And the other big issue in the phone, the phone's display automatically gets blank when I m using the phone. This happens all time when attending the call and it becomes black for 5 sec and den becomes normal. It happens repeatedly. While the screen is blank the touch of the phone works. Kindly give reply regarding this asap. I had many expectations wid dis phone but now it's like a problem for me.
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Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2016
Xolo Customer Care's response Dear Mr.Chaudhary
Greetings of the Day!
This is in reference to your concern dated 30/03/2016, regarding your XOLO BLACK 1X.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number with suitable timing to call you.
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in
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