[Resolved] Xolo — Battery not working.

[Resolved] Xolo — Battery not working.

J janakrajsharma from Belur, Tamil Nadu

Sir, I have purchased Xolo 1200Q Black on March 13, 2015 vide order no.[protected] through snap deal, But after 5 months its battery is totally dead. For its replacement I have deposited my Xolo 1200Q BLACK with AKS Telecm Chandigarh on 13/08/2015 for change of battery. On enquring from the Service Cener on 27/08/2015, they told that the parts has yet not received from the Noida. The service center has given me 15 days time to repair/ replacement . I therfore request you please solve the problem within the alloted period, Other wise I shall procced to the Consumer form for the justice. With Regards, Janak Raj Sharma SDO[C], SOLAN[HP] CELL NO.[protected]. Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Verified Support Aug 28, 2015 Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your email dated 27.08.2015 regarding XOLO Smartphone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. Warm Regards, Bharti Rawat XOLO Care [protected]@xolo.in www.xolo.in
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