[Resolved] Xolo — Color black vibration mode not working | |||
I purchased xolo black just 20 days back..I opened it 1 week back and it looked ok initially. However yesterday when i turned it in vibration mode i realized it does not vibrate at all for any feature .I tried all changes at settings level but it does not work.. My email is [protected]@gmail.com Please suggest how to fix this problem or change the handset... Was this information helpful? | |||
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint. Verified Support Apr 23, 2016 Xolo Customer Care's response Dear Mr. Jain,
Greetings of the Day!
This is in reference to your concern dated 23.04.2016, regarding your XOLO BLACK.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number, city and state name with suitable timing to call you.
Warm Regards,
Satyaveer Yadav
www.xolo.in
[protected]@xolo.in
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Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on 1860-200-7500, from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in