| Address: | Garhwa, Jharkhand, 822114 | | Website: | xolo.in |
Dear sir,
I am writing to issue a complaint regarding a garhwa (Jharkhand) lava service center. On 05th july, 2016 i m giving the xolo black mobile at service center this mobile issue is touch not working. So, touch problem is solve but the problem is service boy during the open my mobile back housing this is broken. And i told that change my mobile back housing he told that this product is not available in stock. And this is totally his mistake and he not clear one date for return my mobile back, he simply told that so what can i do.. Sir this is very serious problem my mobile imei1 is [protected] and imei2 is [protected], workorder number is[protected], workorder date is 05 july 2016.
I complaint three time at your customer service center but no action has been taken till date.
I called at your customer service center for three times but so far did not get any solution of my problem. Though i shop many times from your outlets but never faced this kind of trouble ever.
I request you to kindly look into the matter and resolve my problem as early as possible.
Thank you,
Chandan gupta
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Greetings of the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in