[Resolved] Xolo — Complaint about xolo care rohtak

Trilok kumar saini

from Mumbai, Maharashtra

Address:

Rohtak, Haryana, 124001

Firstly my phone has no clear voice in loudspeaker so I suggest to replace my loudspeaker
I go in the service centre Rohtak Haryana
I said that I want to change my loudspeaker what will be the price (phone of out of warranty) to change the loudspeaker.
They said we will check what is the price
I said OK
After some time they said 250/- rupees charged to change loudspeaker
OK
I said I am not able to pay these rupees
So please give my phone return back
They give my phone
I check my phone I am surprised to know that my loudspeaker not work .
They said it never work from firstly.
Now you will be pay 250/- to get your new loudspeaker

I want to complain about this service centre.
Please give me my complaint number

+1 photos

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

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Comments

Sumit Dangi

Very bad service of xolo care Rohtak, Haryana (India)

Xolo Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Mr. Dangi,
Greetings of the Day!
This is in reference to your concern dated 31.03.2016, regarding your XOLO Device.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
To enable us to reach out to you, we would like to inform you that kindly share your contact number, city and state name with suitable timing to call you.
Warm Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in