[Resolved]  Xolo — Complaint against unprofessional service centre

Address:Bangalore, Karnataka, 5600066

Dilip Patel

My mobile battery goes low and switched off. Then I put charging but its not charging also no charging indication, also not power on. I went service centre on 1st Aug 2016and on4th Aug, 2016 he gave me me my phone back. when i asked him about the problem he said there is no any kind of problem in your phone . When I remove your back cover your phone started. and I highlight the network problem also. but he do nothing.
I bring my phone and put in charging, it charged 99% i removed charger and within a 10 min. phone switched off and not charging also. I went service centre again and tell him about the same problem and network problem also. i gave my phone on 6th Aug, 2016, my phone is still in service canter. after a weak he is telling me that "may be there is a battery problem, you have to change you battery" he is professional guy and he is saying "May be", after one weak.

Please take action regarding this unprofessional service centre.


service canter add:-
AMRUTHA MOBILES ( Service Centre )

No.4 1st floor, ajantha complex, CT strreet, Marathalli, Near market bustop

Contact Person: Mr Sudharshan Reddy

Phone: [protected]

My details:-
Dilip Patel
mob:- [protected]
Work order no:[protected]
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Sep 26, 2016
Complaint marked as Resolved 
Xolo customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2016
Xolo Customer Care's response
Dear Mr. Patel
Greetings of the Day!
We sincerely regret the inconvenience caused to you.
As per our telephonic conversation, you have informed us that your handset issue has been resolved.
For any further query or feedback, please contact us at [protected]@xolo.in
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in
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