[Resolved] Xolo — Complaint number[protected] not closed | |||
SIR, I have purchase phone Q 800 on[protected] thru flipcart. after using 8 month i got problem in mother board for that i submit my phone to service city auth service center, 201, 2nd floor sagar plaza laxmi nagar b/h psk. delhi-92 on 10 may 2014 they solve the problem and give me back on[protected] but within a week same problem occur and again i visit your service center but they are accepting my phone due to my previous call is not closed but they not solve this matter from last three month on[protected] they accept my phone and giving me manual job sheet but till the date i visit there they response same problem that your previous complain is not close so please help how you close my previous complain and further action will be taken regarding my phone. my phone IMEI NO. [protected]. Please help me as the earliest to solve the problem from your side. thanks JASVINDER SINGH 143-A POCKET 4 PHASE 1 MAYUR VIHAR DELHI-91 MOB. NO [protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 22, 2014 Xolo Customer Care's response Dear Mr.Customer
Greetings of the Day!
Thank you for making us aware with your grievance.
This is in reference to your post dated 16.08.2014 and subsequent conversation with you regarding your complaint for your XOLO Smartphone Q800.
We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
Verified Support Sep 22, 2014 Xolo Customer Care's response Dear Mr.Jasvinder
Thank you for giving us a chance to assist you.
This is in reference to your complaint dated 22.08.2014 regarding XOLO Smartphone Q800. We trust that the provided solution is pleasing and no further issues at your end.
If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you.
We value your relationship with XOLO and assuring of our best services, always.
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
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