[Resolved]  Xolo — customer care people at patiala damaged my phone's board. complete harasement.

Dear Sir, I have sent my set model no. xolo opus2 Q1000 to patiala centre which is located at leela bhawan to change my display. They said it will charge you rs. 3000. i said ok change it. they have changed it but they damaged my board. i again sent my phone over there and they again did not rectified it. Again the board is not working and i asked them to maintain it, they said its not their fault, they will not do it. they can refun my money and will take back the display. what is this? before i gave them my set, it was all right even they have checked it. but now they are completely harrasing me for this. My time is being wasted. And i have only this set to use. What kind of customer care people you have?
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Complaint marked as Resolved 
Verified Support
May 25, 2015
Xolo Customer Care's response
Dear Mr. Chatrath, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 23.05.2015 regarding your complaint for your XOLO Smartphone (Q1000 Opus2). We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at reach.[protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care reach.[protected]@xolo.in www.xolo.in
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