[Resolved]  Xolo — Daley in Mobile service Touch Problem(Work Order Number :[protected]

Address:Coimbatore, Tamil Nadu

I gave my mobile for service before 23 days, still now there is no proper reply in service center and also customer care helpline. can solve this issue ASAP. They are telling till now did not receive spare from xolo. i am really upset with xolo service Work Order Number :[protected] IMEI Number :[protected] Thanks & Regards, Prabu G
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Complaint marked as Resolved 
Verified Support
Jan 29, 2015
Xolo Customer Care's response
Dear Mr. Prabhu, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 28.01.2015 regarding XOLO Smartphone (A600); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
Complaint comments 

Comments

Dear Mr. Prabhu,

Greetings of the Day!

Thank you for writing to XOLO.

This is in reference to your post dated 28.01.2015 regarding XOLO Smartphone (A600); as discussed we would like to inform you that we have dispatched the handset and same will be received by the service centre at the earliest. For your further assistance please note down the DTDC Track Order number: V21176270.

For any further query or feedback, please contact us at [protected]@xolo.in

Warm Regards,

Sandeep Dey
XOLO Care
[protected]@xolo.in
www.xolo.in

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