[Resolved]  Xolo — Delay in mobile repairment

Address:Mumbai City, Maharashtra

I mst.vishvambhar kanojia bought XOLO 8X-1000 HIVE model phone dated[protected].I want to bring into your notice that within two weeks my mobile was not working[protected].I made a complaint to the service centre but there has not been any response since a month and i am suppose to leave abroad within a week.I tried calling them enquiring about my device status and they have been saying that the work is under process.This is truly disappointing.I am writing this to seek further help from you.
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Complaint marked as Resolved 
Verified Support
Oct 24, 2014
Xolo Customer Care's response
Dear Mr. Kanojia , Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smart Phone.This is in reference to your email dated 24.10.2014 regarding XOLO Smart Phone.We would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in
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