Bought a XoloA600. Developed screen touch problems. Gave it o the service center, Service Point, Indira Nagar, Bangalore on May 20th 2014. Work Order No :[protected] . The mobile is with repair for > 40 days. "Call after 1 week" reply for more than 4 times. The mobile is still with them
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2014
Xolo Customer Care's response Dear Mr.Rakesh
Thank you for giving us a chance to assist you.
This is in reference to your complaint dated 03.07.2014 regarding XOLO Smartphone A600. We trust that the provided solution is pleasing and no further issues at your end.
If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you.
We value your relationship with XOLO and assuring of our best services, always.
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment