[Resolved] Xolo — Dissatisfied of mobile repair U/W | |||
Dear Sir, My name is rajesh kumar i have used mobile xoloa600 last few days i have face problem in mobile touch so i went your pitam pura service center in Delhi. your mobile engineer check the mobile and find mobile touch is not proper working so he advised me change your touch i said ok but told me time period is 25 to 30 days i am shocked 25 to 30 days long period without mobile. so that i purchase spice mobile Rs.3000. Sir i send my mobile in 07jan-2015 but no buddy update me when i collect the mobile. Kindly provide my mobile as earlier if not repair so please provide me new mobile because my mobile is under warranty period please help me without android phone life is so worrying Please help me. My Workorder Number is[protected] Regards Rajesh Kumar [protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Feb 02, 2015 Xolo Customer Care's response Dear Mr. Kumar,
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 27.01.2015 regarding XOLO Smartphone (A600); as discussed we would like to inform you that we have dispatched the handset and same will be received by the service centre at the earliest. For your further assistance please note down the DTDC Track Order number: V21179068.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sandeep Dey
XOLO Care
[protected]@xolo.in
www.xolo.in
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Greetings of the Day!
Thank you for writing to XOLO.
We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone.
This is in reference to your post dated 27.01.2015 regarding XOLO Smartphone (A600); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sandeep Dey
XOLO Care
[protected]@xolo.in
www.xolo.in