[Resolved] Xolo — don't aacept warranty | |||
i bought xolo hive 8-1000 from jan 2015. after i change sim card suddent inside sim hardware was broken that is not my mistake. i just normal. so i went to xolo service card for repair. so they saw my hearding aid (deaf). then i ask them that i have warranty paper then they don't accept my warranty cause xolo company don't accept warranty. i m so shock.. but i saw they accept warranty from other normal person. so bad cheating. they said that i have to pay 3500 for replace sim place motherboard. :-X. they said that mobile will complaint repire within 1 hour. i feel how possible so fast repire... i might think they are cheating with me for fund. after done repair so horrible and something wrong inside noise and not so good network internet... i m really very disappointed... i really love xolo hive 8 still now so bad. don't mind me that i m deaf that why they are cheating with me. i know well but i keep patient suffered. i[censored] going help me for this then i will thank u... company name: Infotel Services address: 1, ekdalia road near ballygunge ac market contact manager: Abhishek lachhiramka. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Apr 23, 2015 Xolo Customer Care's response Dear Customer,
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 14.04.2015 regarding your complaint for your XOLO Smartphone (8X-1000). We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint.
In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sandeep Dey
XOLO Care
[protected]@xolo.in
www.xolo.in
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