[Resolved] Xolo — irresponsible service center

skrajak

from Delhi, Delhi

Address:

Kolkata, West Bengal

Please provide as much information as possible...most irresponsible service center I have ever seen is O mobile Rahara Khardah Kolkata-13 . First they gave persuaded me that a physical damage happened to my mobile which was under warranty next when given for paid repairing, almost two months passed whenever I rang them they told that call them after 3-4 days . I have lost the faith that I will ever get my mobile back . I request all the concerned people and in general to call [protected] this no. to show a mass protest that I should improve its service and behave responsively...

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Complaint marked as Resolved

Verified Support

May 27, 2015

Xolo Customer Care's response Dear Mr. Rajak, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 27.05.2015 regarding your complaint for your XOLO Smartphone. As it is confirmed that you have already submitted your handset at our authorized service centre. We request you to kindly share the work order number which was given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in