[Resolved]  Xolo — last replaced handset works 3 months only and facing too much problems in past one year with handset.

Address:New Delhi, Delhi

Dear Sir, This is to bring your kind notice that again this handset not working and got switched off at 15th march 2015 and due to my office busy schedule not able to go service center and when I called them (lajpat nagar service centre) they confirmed me that they do not service xolo here because they close the services of xolo and gave me kalkaji service centre address and I am really do not understand how can company make fool o[censored]s because past one year I got twice replacements and still your last replaced handset works only 3 months and which kind of product you are making only you knows kind do the some strong action against my complaint and hopping this time company will not give me this kind of defective product. Warm regards, Vasu Dev Yadav [protected]
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Complaint marked as Resolved 
Verified Support
Mar 30, 2015
Xolo Customer Care's response
Dear Mr. Yadav, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 29.03.2015 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
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