[Resolved] Xolo Mobile — Bad services of xolo

Madhvi Sharma

Address:

New Delhi, Delhi, 110085

I m using xolo black 1 x, i am using xolo from past 5 years, and this is my 4th xolo phone, i bought 2 xolo black 1 x in November, in 1 handset i insert new empty 32 gb memory card and that hang after that, where Expandable memory is 128 GB, and other xolo black 1 x auto hang and now touch not at all working, i took that to service center the state away said it is liquid damage but there is no such problem, these phone also have heat-up problem, it is in 1 Year Warranty phone cost 9500, they asking for 4000rs for it, so do not go again for xolo, even i also have bad experience with xolo sales partner snapdeal while i bought these phones. say no to xolo

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Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2016

Xolo Customer Care's response Dear Ms. Sharma, Greetings of the Day! This is in reference to your concern dated 08/02/2016, regarding your XOLO BLACK 1X. We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. To enable us to reach out to you, we would like to inform you that kindly share your Device IMEI No, contact number with suitable timing to call you. Warm Regards, Satyaveer Yadav XOLO Care www.xolo.in