[Resolved]  Xolo Mobile — Battery issue

Address:	Gautam Buddh Nagar, Uttar Pradesh, 110084
Website:	XOLO

I have purchased a XOLO Q1200 mobile last year in July, 2015 but after few months the size of the battery of the phone got increased and phone got dead. I went to many service center to get the mobile repaired but after seeing the attitude of the customer service representative, I was completely shocked, the way I was treated to get the mobile checked. Finally, I got the mobile repaired from the authorised service center in Paharganj, Delhi. However, they kept me invited for 2 to 3 times to give the phone back and the condition I received the phone was totally worst. It was like the phone was pasted with a fevicol. I got a screengaurd from the center as the accessories are not available in market and not even online. But, in place of a screen guard they did the cheap lamination on the screen at the cost of screen guard. Now, after using the phone for few months, the battery of the phone again started facing the same problem and the shape of the phone has totally changed. The front and the back side of the phone have come out and moreover it has non replaceable battery and I am afraid if while talking to someone the phone might not blast. Even, the person from the service center confirmed that the XOLO Q1200 model have the problems in all the handset. I want to get my mobile replaced as soon as possible and I am not going to any service center to get insulted. I have also send the complaint emails to XOLO but still no reply for more than a week. Regards Mandhir Johar [protected] [protected]@gmail.com