Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 | Website: | www.xolo.in |
I am using XOLO Play 6X-1000 one year which brought one year back & now I am facing battery problem. So i am searching for past 1 month, I couldn't find it. Finally I found in http://www.xolo.in/spare-parts?Device=Play6X-1000, but I couldn't find links to buy it. previously I sent query 4 times at http://www.xolo.in/contact-us, I didn't get any response from their end, and next I sent mail twice at [protected]@xolo.in, here also same NO RESPONSE. I tried to call at Toll No[protected], which is Not free & also they too don't know what is solution. I searched in all XOLO service centres at Bangalore & I didn't get there too.
Finally I came to know that XOLO has Service centres where we can't even get battery, 'Email us your query' & 'CUSTOMER CARE & SUPPORT' which won't even get single reply, though you sent your queries 10 times and runs 'CALL CENTRE' where their executives don't no minimum information about company and company products & don't know for what they are working. And they say 'XOLO' -leading mobile manufacture in India & full of Drama, Drama, Drama.
When company can't even provide minimum service to customers, then why they run all these services & sell mobiles and cheat people. Was this information helpful? |
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