[Resolved] Xolo — mobile blasted

guru subramaniam

from Ahmadnagar, Maharashtra

Address:

Surat, Gujarat

||bought Xolo q 1000s plus mobile on 31/8/2014, and two weeks before while charging it got busted with sparks and got damaged. The mobile is under warranty period only. it was given to service center but they didn't respond at all. just telling reasons and time passing

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Complaint marked as Resolved

Verified Support

May 06, 2015

Xolo Customer Care's response Dear Mr. Subramaniam, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 05.05.2015 regarding your complaint for your XOLO Smartphone (Q1000s Plus). As it is confirmed that you have already submitted your handset at our authorized service centre. We request you to kindly share the work order number which was given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at reach.[protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care reach.[protected]@xolo.in www.xolo.in