[Resolved]  Xolo Mobile — Cheating , Rude behavoiur , total disappointment

Address:

Rajkot, Gujarat

To respected person, I broke my Xolo q700 screen accidently ! I went for repair or replacement at NEW PARIEK XOLO SERVIC CENTER at kusum complex, new jagnath 20, yagnik road rajkot the authorised one They said me touch and display both have to be replaced ! which will cost 3200/- (price of phone 9800/-)!! Still i paid being helpless they said this model is not available so we will give you xolo 1010i and it will take 20days max as we have to send it to delhi office i agreed to pay amt 3200 and get replaced they kept my phone for 25+ days and when i called them finally they said come and take your cell i went they gave me my q700 model (fst sign of cheating) Then when i show my screen it had few plastic at edges like they sticked glass with glue or something i ignored it when i show in light the screen inside glass had straight line design means on display i asked guy at window about it and he said it will go in few days i trusted it n went home gave cell to person using it n those line have note gone yet (second sign of cheating) !!! Then today the screen is blured i cannot read anything nor can see anything its totaly blury and its like now display got worst and finally after putting all together from plastic on edge till this i can use commonsense and say that the service center had cheated me and puted duplicate display and glass also may be. Its my request to eather give me new cell or repair it with orignal dispaly and screen and i will not pay a penny now ! Bad you did Xolo and this service center are not for cheating consumer they are for helping and maintaning trust of brand. Help ASAP Thank you