[Resolved] Xolo Mobile — Cheating with customer

NKDesai

from Bengaluru, Karnataka

Address:

Amreli, Gujarat

I have purcharged XOLO Q 600 Club on 16th march 2015 but after 1 month I was facing speaker issue and getting hang problem so that I given for repair at JB service center after I got my mobile there was still not solve my issue. Again I have given for repair at service center and they took almost 21 days for repair but there was not been solve my issue after getting my mobile. Again I have given for repairing at Xolo Care but they are saying we have still same issue. My point is they are keeping my mobile and saying wrong promises that we have repaired your mobile. They are cheating with me. IMEI number is - [protected]

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Complaint marked as Resolved

Verified Support

Oct 09, 2015

Xolo Customer Care's response Dear Mr. Desai, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 02.09.2015 regarding your complaint for your XOLO Smartphone Q600 Club. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in