[Resolved]  Xolo Mobile — Complain for repairing of xolo q610s for which service centre fail to resolve the problem.

Address:Varanasi, Uttar Pradesh

Date of purchase 14/10/14. Bill no 13317 . IMEI NO -[protected]. VERY sorry to lodge my complaint with heavy heart as my mobile is getting exxesive heat while in use from very first day of purchase and since last 2-3 month phone is hanging frequently and also getting on and off frequently by its own. The set was subbmitted to service centre 6 times at different dates but they are unable to repair the above mention problem and the set is still having the same problem . The service centre is unable to resolve the problem even then the are not recommending for exchange of the set from new even on my request . Therefore may I request you with earnest hope to declare the set as scrap and exchange it from new . To stablish the faith o[censored]s on your company in future .
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Oct 10, 2015
Xolo Customer Care's response
Dear Mr. Ali, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 29.09.2015 regarding XOLO Smartphone Q610s; as per our conversation with service center, it is confirmed that your issue has been resolved. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information