[Resolved] Xolo Mobile — Delay in repair

Nikhil Kelkar

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

I am Nikhil Kelkar. I submitted my Xolo q1010i phone in service centre at 17th April and at 30th April I got call from service centre that your phone is again going to the service centre because issue has not been solved. And since 30 th April its been a month I am without my phone. I called toll free number three times but no satisfactory answers were given to me. I am thinking to register a complaint at consumer court about this. My job sheet number is[protected].

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Complaint marked as Resolved

Verified Support

Jun 01, 2015

Xolo Customer Care's response Dear Mr. Kelkar, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 31.05.2015 regarding XOLO Smartphone (Q1010i); as discussed we would like to inform you that your handset is ready for delivery at the service centre. Hence, we request you to visit respective service centre and collect the handset as per your convenient time. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in