[Resolved] Xolo — Mobile Handset Not working properly | |||
Dear Sir / Madam Myself Neelam Parmar cont No [protected]. I purchase xolo A Club 500 on 16 Augest 2014 from Kamal communication Dalhousie Near bus stand . The problem in this handset that his touch pad work automatically from day one when I purchased, On 17th mobile shop closed due to sunday then on monday 18 Aug 2014 i show the problem to shopekeeper he told me that drop your handset i send to dealers who shell him and he check then he given back to me after two days on 20th Aug 2014 but when i got back after one hour same problem occer, Then i go back to to shopkeeper show him the problem. Now neither he can replace the handset neither he given proper answer, I think xolo company is Fraud nobody take any action specially the dealers who sell the handsets. This kind of service given me mental harassment so Now if i dont get any proper reply from company or dealer then i take strict action against company and dealer. I loge compliant in consumer court. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 22, 2014 Xolo Customer Care's response Dear Ms Parmar
Greetings of the Day!
Thank you for making us aware with your grievance.
This is in reference to your post dated 20.08.2014 on https://www.consumercomplaints.in regarding your complaint for your XOLO Smartphone A500 CLUB.
We request you to kindly pay visit to any of our XOLO service provider nearest to you and share the work order number for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in
Warm Regards,
Sudip Banerjee
XOLO Care
[protected]@xolo.in
www.xolo.in
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