[Resolved] Xolo Mobile

[Resolved] Xolo Mobile — Mobiles

S shivanga

I had purchased a xolo q900s on 14 august 2015. From the date of purchase I was having a problem that it did not work with any other sim except vodafone I went to the service center more the twelve times but still they fail to repair my mobile. I then started to write mails to them regarding my problem on [protected]@xolo.in where I would get a computer generated message every time. Getting irritated I sent them a legal notice, but they refuse to awnser that also. Going to the court is the last option for me, but i will have to go if they do not do any thing. Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Xolo customer support has been notified about the posted complaint. Verified Support Nov 26, 2015 Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 22.11.2015 regarding your complaint for your XOLO Smartphone Q900s. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in
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