[Resolved] Xolo Mobile — My phone battery has damaged | |||||
I smt.Suman r / o jodhpur (Rajasthan) - purchased xolo mobile no.Q900s - ist.Imei no. [protected] on05 / 08 / 2014 from marudhar traders jodhpur —invoice no. 7700—cash payment.The phone battery has damaged.I contacted him for new battery.The salesman is very rude & callus.His reply is that it is not my duty - i have no battery. You directly contact the head office.Pl. Guide us - how this can be solved?. Hoping for early satisfactory reply with solution. With regards Suman Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 10, 2015 Xolo Customer Care's response Dear Customer,
Greetings of the Day!
Thank you for writing to XOLO.
This is in reference to your post dated 19/09/2015 regarding your XOLO Smartphone Q900s battery issue. We would request you to visit your nearest service centre for further support.
To find out nearest service centre kindly visit our website or click on the below given link.
http://www.xolo.in/xolocare/xolo-support
In addition, request you to share the work order number which will be given by the service centre end for satisfactory resolution on your complaint.
For any further query or feedback, please contact us at [protected]@xolo.in.
Warm Regards,
Sandeep Dey
XOLO Care
www.xolo.in
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