[Resolved]  Xolo Mobile — Not getting service for a bad product(Mobile phone Xolo Black)

Address:700064
Website:www.xolo.in

I bought near about 2 months ago from flipkart with price Rs:13000. It is not getting charge properly and not functioning now from last 30 days. I went thrice at the service center they said me that they had no link of server as well as no manual process to get service for my phone. I did not get any replacement phone to use in my daily life which is a big problem for me because I don't have a phone to communicate. I called them with their customer care toll no :[protected] and [protected] but no one picked up my call. What kind of service they are providing I do not get understand.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Oct 19, 2015
Xolo Customer Care's response
Dear Mr. Mandal, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 16.10.2015 regarding your complaint for your XOLO Smartphone Black. As it is confirmed that you have already submitted your handset at our authorized service centre. We request you to kindly share the work order number which was given by the service centre end for satisfactory resolution on your complaint along with your IMEI number and contact details. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information