[Resolved] Xolo — Mobile not repaired and not get any meaningful response from service team

स

साहिल वर्मा

from Chandigarh, Chandigarh

Address:

Chandigarh, Chandigarh

Hello Xolo team. I am your unlucky customer. Unlucky not because i bought Xolo 1010i but i have given my mobile for minor repairs to AKS Telecom which is in Chandigarh sector 47. I gave mobile in the name of Komal Manswalia on the date of 27-June-2015. One thing i want to tell you, they are the most irresponsible persons about their job. They don't pick the call, don't give any meaningful response, just they said wait for 5 more days. Now its my humble request to please return my mobile phone. I will be very thank full to you. Please. Your customer with unsatisfied with customer service. :)

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Complaint marked as Resolved

Verified Support

Aug 07, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 04.08.2015 regarding your complaint for your XOLO Smartphone. We request you to kindly share the work order number for satisfactory resolution on your complaint. Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in

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स

साहिल वर्मा

from Chandigarh, Chandigarh

Hello Xolo team. I am your unlucky customer. Unlucky not because i bought Xolo 1010i but i have given my mobile for minor repairs to AKS Telecom which is in Chandigarh sector 47. I gave mobile in the name of Komal Manswalia on the date of 27-June-2015. One thing i want to tell you, they are the most irresponsible persons about their job. They don't pick the call, don't give any meaningful response, just they said wait for 5 more days. Now its my humble request to please return my mobile phone. I will be very thank full to you. Please.
Your customer with unsatisfied with customer service.
:)