[Resolved]  Xolo Mobile — Omega 5.5 Mobile / Service Center not returning

Address:Allahabad, Uttar Pradesh
Website:xolo.in

Dear sir, My Name : Shantanu Jaiswal Mobile No : [protected] i bought Xolo Moblile From The Moblie ARENA. Buy Date : 09/01/2015 Model Number: omega 5.5 IMEI NO : [protected] Shop Name & Address : The Moblie ARENA, B-44 Indira Bhawan Civil Lines Allahabad. TIN[protected] After Some time there are some problem in mobile like Sensor, Sound, Panel Key, OnOff swich. so i have got to service center. Service Center Name & Address : AHED ENTERPRISES, Sardar Patel Marg Civil Lines Allahabad. Tin [protected] Service Center Mob : [protected], [protected] Service Date : 04/08/15 Model Number: omega 5.5 IMEI NO : [protected] but after one month they have not solved any problem and whenever i call him they did not talk proper with us, using bad language also we are not get any support from XOLO company. so please do something. See Buy Shop and Service Center Recipients in Attachment.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Oct 10, 2015
Xolo Customer Care's response
Dear Mr. Jaiswal, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your email dated 28/09/2015 regarding your complaint for your XOLO Smartphone OMEGA 5.5. We would like to inform you that required part for repair is currently unavailable. Moreover, once the parts are available with us we will update you. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information