Xolo Mobile — Pathetic Service from XOLO

Address:

New Delhi, Delhi

I see several complaints against XOLO regarding their service. My XOLO Q100s fell from the pocket and the screen has cracked. I have been talking to Service Centres but none of them have the Spare Part (Touch Screen) and most of them report that supply of spare parts is a problem with XOLO. This is really bad. The Service Centres have asked me to deposit the phone with them and the estimated time for repairs is minimum 15 - 20 days. There is no assurance and it can be more also. How do companies like Xolo expect to survive in a competitive world with such service levels? I for one will never buy a Xolo phone again.