Xolo Mobile — Poor service provided

Address:New Delhi, Delhi, 110014

I want to draw your attention about your XOLO Service Centers.
C-59, Ground Floor, Lajpat Nagar Part-2, New Delhi 110024 near Metro Station.
I go there after ending I year service given by you; and saw my XOLO-One; for display change.
Service Engineer opened my instrument and taken one hour time for detecting problem.
After detecting problem; he said that Screen is not in stock. And it will be arranged tomorrow.
When I said for Amount to be paid ; Istly he said Rs. 2200; then agree with 2000.
Then I argue him that in service center; is it possible bargaining. He told nothing.
I take my instrument. And realizing XOLO after one year service is very poor.
If it continue; then your instruments gone from the market.
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Xolo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer
Greetings of the Day!
This is in reference to your complaint dated[protected], regarding your XOLO-ONE.
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention.
However, we request you to share your contact details with suitable timing to call you. For any further query or feedback, please contact us at [protected]@xolo.in.
Warm Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

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