[Resolved] Xolo Mobile — Service center not taken the phone.

Ahuja Nirmal

from Ahmedabad, Gujarat

Address:

Vadodara, Gujarat

I have purchased the phone dated 8-8-2014. From next month on words auto shutdown problem is started .I visit the service center 5 th time still problem not solve. Now visit again they refused to take the phone due to slight break in rarely assembly part near to battery due to negelgance of service center guy. I ready to pay for the broken part. But i want to solve auto shutdown problem in warranty. Please help me out i face the problem since second month. I need your help.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Jul 27, 2015

Xolo Customer Care's response Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is in reference to your email dated 23.07.2015 regarding your complaint for your XOLO Smartphone. We request you to kindly share the work order number for satisfactory resolution on your complaint. Warm Regards, Bharti Singh Rawat XOLO Care www.xolo.in