[Resolved]  Xolo Mobile — service related

Address:

Shimoga, Karnataka

Dear sir my handset with below details Imei1:[protected] Imei2:[protected] is having charging problem sometimes and home screen will change while switching on/off from day 1. Same shown in your service centre(Shakthi incorporation. Receipt 1528 on 04.03.2015). firstly he not accepted it since it is purchased online, later after argue and showing invoice he accepted for repair. even repeated calling he is saying spares not came it will be delayed. I came to know after calling u r[protected] that he has not logged complaint itself. Now he is called again saying it has to be sent HO and it will get delay of 20 days and charges above Rs1500/- Previously saying it is connector damaged may charge around Rs350/- Now he is saying stupid reasons to hide is mistakes . your people cannot have rights to call him then tell me whom to contact or to contact consumer court. Regards Ganesha.N [protected]