[Resolved] Xolo — Mobile switched off, not power on

nagarjuna v

from Shimoga, Karnataka

Address:

East Godavari, Andhra Pradesh, 533103

Sir, this is nagarjuna from rajahmundry, andhra pradesh. I purchased mobile xolo black 1x for rs9, 999/- in dec2015. My mobile has switch off due to low charging, when i charged it, it does not show any indication of charging, not poer on. When i go to service centre in rajhamundry, they are telling that they are not doing service to xolo mobiles. Please suggest me any authorized service centre in rajahmundry, andhra pradesh and what is the problem of my mobile.

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Jan 8, 2017

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2016

Xolo Customer Care's response Dear Mr. Nagarjuna,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone.
In response to your concern, we would request you to kindly share your contact number so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
[protected]@xolo.in
www.xolo.in