[Resolved]  Xolo Mobile — Xolo 8x1000i

Address:Mumbai City, Maharashtra, 400093

Ths product I was buy FRM snapdeal.Bt Whn I'm trying to update system then it shows "setting crashed " thn I hd visited xolo service centre Bt thy are unable to solve it nd also said that this may be fake mobile or stolen mobile jst Bcs their system is not excepting the IMEI NO. nd aftr tht franchises of tht service centre behave very bad nd rudly.
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Complaint marked as Resolved 
Verified Support
Oct 12, 2015
Xolo Customer Care's response
Dear Customer, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 10.10.2015 regarding your complaint for your XOLO Smartphone. We request you to kindly pay visit to any of our XOLO service provider nearest to you for satisfactory resolution on your complaint. To find out nearest service centre kindly visit our website or click on the below given link. http://www.xolo.in/xolocare/xolo-support In addition, request you to share the work order number which will be given by the service centre end along with your IMEI number and contact details for satisfactory resolution on your complaint. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in
Complaint comments 

Comments

Dear ali8

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear ali8,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com

Regards,
Snapdeal Online Team

upgrade problem

I get xolo q800.OS4.2.1. I check the software update for my mobile through internet & xolo care.in website. showing no update available. But all xolo q series mobiles Can able to upGrade the OS4.4.2kitkat.what can i do.

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