[Resolved] Xolo Mobile — xolo care mobile misbehave and not sort out the problem

sandeep1992

from New Delhi, Delhi

Address:

Gurgaon, Haryana

This has been height of carelessness from xolo care. i have a problem in my handset xolo Q3000 (IMEI-[protected]) in its touch auto work, heating problem. i have registered complaint in xolo care 3 times in two month, but there is not any positive response from them. finally my handset is submit in xolo care since last 15 days (9/5/2015 with work order no.[protected] and still they tell me that it will take some more time. i have lost my patience now. i don't know how much time they will take to give me my ok set, or i want that my hand set will be replace from the new one.

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Complaint marked as Resolved

Verified Support

May 29, 2015

Xolo Customer Care's response Dear Mr. Kumar, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 28.05.2015 regarding XOLO Smartphone (Q3000); we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at reach.[protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care reach.[protected]@xolo.in www.xolo.in