[Resolved]  Xolo Mobile — Xolo QC800 tab IEMI [protected] submit for repair (Under warranty) at service center dated on 5th-sep-15 still not any response.

Address:Mumbai City, Maharashtra
Website:www.xolo.in

Dear Sir/Madam, Please note that i have submitted Xolo QC800 Tab (Under warranty) in service center dated on 5th-sep-15 and i am contentiously tracking to service center, customer care, area manager Tanveer-contact no [protected] but did not get any reply till now.still under repairing.repairing. Pls see the below conversation with [protected]@xolo.in also for reference. Thanks. Vikram Bais [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Oct 10, 2015
Xolo Customer Care's response
Dear Mr. Bais, Greetings of the Day! Thank you for writing to XOLO. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your post dated 29.09.2015 regarding XOLO Smartphone QC800; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in
Verified Support
Oct 17, 2015
Xolo Customer Care's response
Dear Mr. Bais, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your email dated 29.09.2015 regarding XOLO Smartphone QC800; as per our conversation with you and service centre, it is confirmed that your issue has been resolved and SDOA certificate was approved. Hence, we request you to visit respective service center and collect the certificate as per your convenient time. In addition, after collecting the certificate we request you to kindly get in touch with the respective merchant from where you have purchased the handset. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care www.xolo.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information