[Resolved] Xolo — My xolo black in warranty not working tmy xolo black is not working in warranty replace to me lava v5

Chavda Kalpesh Ahir Janjmer

from Ahmedabad, Gujarat

Address:	364320
Website:	[email protected]

Sir my xolo black mobile is charging promblem so me give xolo sarvice center bhavnagar he tauking to my mobile is totly false to he give me new mobile xolo black not avalible to he give lava pixal v2 it specyfi is not done to xolo black i am note fine to this replacement me take v5 so pleas give v5 my mo no [protected] my name kalpesh ahir my work order no[protected] my emi no [protected]

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Dec 12, 2016

Complaint marked as Resolved

Xolo customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Xolo Customer Care's response Dear Mr. Janjmer,
Greetings of the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing with your mobile phone
As per our telephonic conversation and the follow up done with relevant department and the expected delivery date of your handset is[protected].
For any further query or feedback, please contact us at [protected]@xolo.in
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in

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Comments

Dreamhigh Flyhigh Withweed

I have use xolo cube 5.0 1gb RAM for only 5 months
now it doesnt charge when on
it only charge when switch off

Xolo Customer Care's response, Nov 19, 2016

Verified Support

Dear Dreamhigh,
Greetings for the Day!
We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention regarding XOLO CUBE 5.0.
In response to your concern, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
Regards,
Satyaveer Yadav
XOLO Care
www.xolo.in