[Resolved] Xolo — my xoloq1200 phone is not working

mohansri

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I bought a xolo q1200 4-5 months ago. But i am faceing problem from next month first its cemara stopped working then its battery starting to expend now my phone is not working. I gave my phone to your service center on 27 october. And i called them yesterday they told me i have to pay rs7000 if i want to make it working but i never charrged my phone in night and i only use it 4 to 5 hours a day then how your battery expend. It means you use a poor quality of batteriesin your phone i never face this problem in anyother brand phone. My imei no is [protected]. Please do the needfull.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Nov 21, 2014

Xolo Customer Care's response

Verified Support

Nov 26, 2014

Xolo Customer Care's response Dear Mr. Srivastava, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 20.11.2014 regarding XOLO Smartphone (Q1200); as we have tried to contact on your avail number [protected](not responded). We assure you ofsatisfactory resolution and keen to resolve your concern at the earliest; however, we will require your work order number / IMEI number along with an alternate contact number to resolve it effectively. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in