[Resolved]  Xolo — Not extending warranty and not replacing phone

Address:Bangalore, Karnataka

I went for service center 5 times and 2 times it hadbenn send to main office of xolo and differnt times different problems is comming but still they did't replace that phone and warrenty also and my imei no is (IMEI : [protected] )please make stop that companys buisness in india..
Was this information helpful?
No (0)
Yes (0)
May 12, 2017
Complaint marked as Resolved 
Verified Support
Nov 29, 2014
Xolo Customer Care's response
Dear Mr. Neogi, Greetings of the Day! Thank you for writing to XOLO. This is in reference to your post dated 28.11.2014 regarding XOLO Smartphone (Q1000 Opus); as discussed earlier we would like to inform you that we have dispatched the handset and same will be received by the service centre at the earliest. For your further assistance please note down the DTDC Track Order number: V20259266. For any further query or feedback, please contact us at [protected]@xolo.in Warm Regards, Sandeep Dey XOLO Care [protected]@xolo.in www.xolo.in
Nov 29, 2014
Updated by Sumit Neogi
why my handset is not replaced and not extending warrenty ????
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xolo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    91%
    Complaints
    1399
    Pending
    0
    Resolved
    1271
    Xolo Phone
    +91 12 0463 7333
    Xolo Address
    A-56, Sector – 64, Noida, Uttar Pradesh, India - 201301
    View all Xolo contact information