[Resolved]  Xolo — Not repair yet and bed behavier

Address:Alwar, Rajasthan

My name Ronan modal xolo play 8x-1100 work order no[protected] work order date[protected] imei no -[protected] my con no -[protected]
Guru vallabh care center .alwar con no -[protected]
Dear sir/mam . I purchase it date on 5apr 2015 after 2 month purchase its show mistake menu keys not work I give it and 10 days after I got it with rude behave .aftar 4 days its show again mistake not charging .air phone and battery back up ..again I am going service center again they do bad behavior .and says that after 8 days your problem solved . and I give you my complaint my pervies work order[protected]. then manegar call me ..to meet him .. But when I am going for meet him ..then he not pic up my phone I try 25 time.but not response . And then staff make my new work order and take my 3 complains but they give me 8 days time ..and now again they give me10 day time .now total 18 days .and they not confirmed that after 18 days then. They give me my mobile .staff says that . 10 din lagenge .. Mane bola k 10 din bad sour mil jayega . to bolts h sour nhi h ...sir what the service you provide ... Give me my money back .or repair my mobile fast ..I can't wait .. Otherwise my I take a action for it ..
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Complaint marked as Resolved 
Verified Support
Aug 04, 2015
Xolo Customer Care's response
Dear Customer, Greetings of the Day! Thank you for addressing your concern to us. We sincerely regret the inconvenience caused to you on your dealing with XOLO Smartphone. This is in reference to your email dated 01.08.2015 regarding XOLO Smartphone; we would like to acknowledge that we are working to provide resolution on your concern at the earliest. We will connect with you to get additional details, if required, to resolve the concern effectively. Warm Regards, Bharti Rawat XOLO Care [protected]@xolo.in www.xolo.in
Verified Support
Aug 11, 2015
Xolo Customer Care's response
Dear Customer, Greetings of the Day! Thank you for addressing your grievance to us. This is to your email dated 01/08/2015, regarding your Xolo Smartphone . We would like to inform you that your handset has already been for dispatched from our end. Further, we would like to request you to kindly provide us some time our service centre team contact you shortly. Warm Regard’s Bharti Singh Rawat Xolo Care www.xolo.in
Complaint comments 

Comments

thanks sir very bad service

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